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We don’t want anyone to be worried or uncertain about what to expect when booking our luxury units, so in the first instance please just give a call and we can talk you through the whole process and answer any questions. However, to get you started we have some of our most frequently asked questions below, together with a brief answer to them.
Our prices for portable toilet hire always include the following:
Delivery & collection
Set-up & full on-site testing of toilets in situ at the event
All consumables – Toilets are fully stocked with toilet paper, soaps and hand towels.
VAT is not included in the price quoted, unless specifically stated and is subject to the standard VAT rate on the date of the event – not at the time of booking.
All toilet trailers will need a 13amp or 16 amp power supply via mains electricity or a generator·
We always do our best to ensure that the toilet trailers are positioned where you want them. However, please consider a few key points before choosing the location:
Do you have space for a 4×4 vehicle towing a trailer?
As a guide we will need 3m width and a 3.5m height clearance.
The trailers need to be positioned on flat firm ground that is as level as possible. Ideally hard standing. We can position on grass so long as it it not too muddy. We try our best not to damage lawns or driveways.
It is always a good idea to have a Plan B alternative pitch position.
We are not liable for any accidental damage caused on site.
If you have any specific requirements or concerns about the positioning of your facilities or simply want to discuss your options then please do not hesitate to contact us.
We ask for full payment prior to delivery on all trailers.
When?
If your event is more than 4 weeks away we will ask for a 50% deposit, this secures the equipment for you. We will then send you an invoice approximately 2 weeks prior to your event which needs to be settled in full by return to ensure funds are received well in advance of your event.
If your event is less than 4 weeks away we will request the full balance on booking
How ?
Payments can be made online via BACS
Absolutely. This is a particularly good idea during the winter. As all marquees are different, we would advise that your marquee company/event manager contact us to run through your requirements.
No, the toilets do not need to be cleaned after use.
However if the toilets are returned in an unacceptable condition or badly damaged you will be charged accordingly.
For hire periods of 28 days or more, we can provide cost effective rates for toilet hire.
Please let us know as soon as possible.